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FAQ's

Updated: Jun 26, 2023

Maybe you're new here, or maybe you're checking out my website for the first time in a while. Here's a list of frequently asked questions that I have already answered for you!



How do I know what kind of service to book?

This is a difficult question to answer in a basic FAQ's section here on my website, but I'm gonna do my best! Here's some guidelines for deciding what service you might want.


  • If you are a new client looking to go lighter, brighter, or get a more lived-in look, then book a transformational session. No matter what we're doing with your hair, it will feel like a transformation from what you have currently. I also like to make sure that I have plenty of time with you especially at your first appointment to have a consultation, and figure out what you really want, then get to work on achieving those goals!

  • If you are looking to cover roughly 6 weeks of regrowth (they can be grey or not) and also achieve more dimension with highlights and potentially lowlights, then you'll want to book a dimensional coverage session. I'll have plenty of time to do a consultation with you to decide what your goals are going forward, and then bring you closer to your dream hair goals!

  • If you have about 6 weeks of regrowth and would like to refresh the color on your ends as well, you'll want to book a coverage session.

  • If you have already been a client of mine for a while and you're looking to refresh your balayage, then you'll want to book a balayage refresh session! *If you have balayage but you're new to me, then please make sure you book a transformational session instead of a balayage refresh. I want to make sure I have plenty of time to give you the best experience possible!*

  • If you have had your hair colored with me already and you just want to refresh your face framing highlights and the gloss on your ends, then you'll want to book a light maintenance session.

  • If you have had your hair colored and highlighted with me before, but we don't do balayage, you'll want to book a dimensional coverage session.

  • If you have had your hair colored with me and you don't think you want a drastic change, but you'd like to refresh the gloss on your ends and trim it up a little, then you'll want to book a lived in color refresh.


Just a quick note after looking at these guidelines: If you are looking to change what I have been doing with your hair, or you are a new client and you're struggling to figure out what you want, you should book a transformational session. This gives me enough time for us to change what we're doing and set up a plan going forward to achieve the new look you want! If you're still hesitant to book anything because you're unsure or you can't find anything open in my online schedule, please email me at hairbyjessieryan@gmail.com.

Can I come in for just a haircut?

I want regular highlights. How do I book this service?

I need my roots covered, what service do I book?

I want to book an appointment with you, but I can't find any openings on your website.

I'm a new client. What do I need to know before I book my first appointment?

What is lived in color?

What is balayage?

How is balayage different from a regular highlight?

When should I wash my hair when I'm preparing for my appointment?

What is your cancellation & late policy?


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